Contact Centers
Where contact centers turn for the industry’s deepest expertise and CRAZY-ACCURATE employment tests.
View SolutionsWhere contact centers turn for the industry’s deepest expertise and CRAZY-ACCURATE employment tests.
View SolutionsYou might say contact centers are in our DNA. There’s no industry we know better . . . and there’s no industry where we’ve had more impact. In fact, over three decades ago, we introduced contact centers and call centers to a whole new category of employment test: job simulations.
Employment Technologies’ job simulation platform offers a powerful alternative to traditional employment tests. Blending predictive analytics and award-winning simulation technology, our virtual environments create a fun experience for candidates while predicting job success with scientific precision.
Designed specifically for today’s contact center jobs, our solutions help clients cut turnover by 20-50%, and pinpoint top-performers who are 2 to 5 times more likely to achieve performance goals.
Everything you need to maximize contact center hiring, onboarding, and employee retention. All on one easy‐to‐use platform.
Tell your story and attract the best new talent
Predict job success with scientific precision
Save time and eliminate costly interview mistakes
Hire people who perform better and stay longer
Personalize employee onboarding and development
Employment Technologies is a team of Industrial/Organizational Psychologists with a passion for helping you hire and retain the absolute best talent. We do this by creating the most real-world and immersive assessment experiences possible. Learn more about our engaging contact center solutions in this short video!