March 11, 2025

Banks and Credit Unions Upgrade their Talent Assessment Processes to Engage the Best New Talent.   Ask the HR manager of a bank or a credit union, “What’s your biggest challenge?” Increasingly, the response is “Talent Assessment” – finding the right people who will excel in today’s rapidly changing financial work environment. Talent assessment has...

February 24, 2025

It’s a simple truth: customers are often potential applicants – and applicants potential customers. That’s why creating a winning applicant experience is just as important as delivering a stellar customer experience. Unfortunately, many employers fail to recognize the impact their hiring processes have on applicants. While most businesses strive to optimize every step of the...

February 11, 2025

I’ve always been puzzled why Talent Acquisition (TA) and Training operate independently in most organizations. This is not new—it’s been the case for over 50 years. The TA team is responsible for recruiting and hiring new employees to meet staffing needs, while the Training team is tasked with teaching procedures and expectations to those new...