August 4, 2025

Recently, I’ve noticed that basic workplace skills such as business manners, communication, interpersonal effectiveness, active listening, problem solving, and attention to detail are often missing. As a customer, I expect a certain level of professionalism. Yet across a range of organizations, recent interactions have fallen short. Employers are seeing it too. There’s a growing concern...

July 16, 2025

In the ever-evolving world of talent management, organizations are under increasing pressure to identify and develop high-potential leaders who can navigate complexity, inspire teams, and drive results. For years, one of the most widely adopted tools in leadership development has been the 360-degree feedback survey. However, while these tools can offer insights into interpersonal impact...

June 19, 2025

In today’s fast-paced workplace, multitasking is a crucial skill for success. Employees are constantly navigating a stream of instant messages, customer demands, tight deadlines, and competing sources of information – each seeming to require immediate action. While we all appreciate the importance of multitasking, we may not know exactly what multitasking is or how it...