October 14, 2025

Recently, I’ve noticed that basic workplace skills such as business manners, communication, interpersonal effectiveness, active listening, problem solving, and attention to detail are often missing. As a customer, I expect a certain level of professionalism. Yet across a range of organizations, recent interactions have fallen short. Employers are seeing it too. There’s a growing concern...

October 8, 2025

Why Skills-Based Testing Wins with Candidates and Hiring Managers   Last summer, I encouraged my son – a college student and passionate cross-country runner – to apply for a job at a major retailer specializing in running gear. He knows running shoes inside and out and would have been a perfect fit: knowledgeable, enthusiastic, and...

September 25, 2025

Part I of a Two-Part Series: Understanding Job Fit from the Employer’s Perspective If you ask a room full of people to define job fit, you’ll likely hear a range of answers. That’s because job fit is a somewhat intangible concept – often defined through the lens of personal experiences or workplace dynamics. Job fit...