Digital Literacy - The New Essential Workplace Skill

In today’s rapidly evolving workplace, the demand for digital skills is at an all-time high. Comprehensive research released earlier this year confirmed that 92% of job postings in 2021 required digital literacy. This systematic analysis of 43 million job postings across a wide variety of industries and business sizes highlights the status of digital proficiency...

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The Power of Simulations: A Holistic Approach to Pre-Employment Assessments

In a tight labor market, finding the right talent can be daunting. Traditional screening methods like resumes, interviews, and pre-hire tests often fall short in providing a complete picture of a candidate’s suitability for the role. This is where simulations step in. Well-designed job simulations offer a holistic approach, delivering powerful insights into a candidate’s...

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6 Strategies to Prevent Employee Burnout

Service with a smile shouldn’t come at the cost of employee wellbeing. The service industry, known for its tireless workforce, is now facing a pressing challenge:  employee burnout. While labor shortages have eased in some sectors, service jobs remain hard to fill, putting added stress on current staff. Employees in the service industry are uniquely...

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