Hiring

March 2, 2018

3 Best Practices for Mobile Talent Assessment.   The massive growth and capability of mobile devices has made a significant impact on talent assessment. Millennial job candidates do everything on their phones, including applying for jobs. New mobile technologies offer key advantages to contact centers, enabling them to streamline their hiring processes and expand their...

February 13, 2018

Pre-Employment Testing, Employee Onboarding, and Customer Service Excellence.   Valentine’s Day is almost here!  We pay special attention to relationships this time of year, don’t we?  Whether new and full of promise, or sweetly successful over time, February 14 is when we go all out for love!  But if our focus is limited to one...

January 19, 2018

  For most of 2015-2017, I was employed by Employment Technologies, headquartered in central Florida. As marketing director, I spoke confidently about how our testing products reduced the cost of turnover related to ill-suited hires. I engaged in conversations about hiring for skills over attitude, and promoted the merits of matching the right people to...