June 2, 2017

For the biggest gains in employee performance and retention, organizations are increasingly turning to high-tech pre-employment testing tools. Job simulations top the list in terms of predictive accuracy, effectiveness, and bottom-line results. A job simulation assessment process immerses applicants in real-world situations and then assesses how they respond to challenging issues that arise on a...

March 30, 2017

If you run a contact center then you know that talented, engaged contact center agents are essential to your company’s success. They are friendly, efficient, and ensure that every customer experience is a positive reflection of your company. An engaged contact center agent is a productive one, and the agent’s immediate supervisor or team leader...

March 2, 2017

Employment Technologies Welcomes the Psychology Club from Florida Southern College!   This time of year, college campuses are buzzing with activity.  Classes are in full swing. Students are preparing for midterms and looking forward to Spring Break right around the corner.  Here in central Florida, we welcome lots and lots of spring breakers from all...