Hiring

  Hiring a new employee is always fraught with a certain degree of uncertainty. Think about the kinds of questions you ask yourself when you make a new hire. How do I know the person can actually do the job? Will the new employee live up to our expectations? Is there something I missed during...

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Job Interviewing, Pre-employment Interviewing

Discovering the truth about employment interviewing will help you hire better and faster!   Job interviews are clearly the most common hiring technique. Virtually no one is hired without first completing an interview. Since interviews are such an integral part of hiring, it’s important to get it right. Unfortunately these five interview myths may be...

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Contact Center Hiring Goes Mobile! 3 Best Practices for Contact Center Talent Assessment

3 Best Practices for Mobile Talent Assessment.   The massive growth and capability of mobile devices has made a significant impact on talent assessment. Millennial job candidates do everything on their phones, including applying for jobs. New mobile technologies offer key advantages to contact centers, enabling them to streamline their hiring processes and expand their...

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