Contact Center Hiring Goes Mobile! 3 Best Practices for Contact Center Talent Assessment

3 Best Practices for Mobile Talent Assessment.   The massive growth and capability of mobile devices has made a significant impact on talent assessment. Millennial job candidates do everything on their phones, including applying for jobs. New mobile technologies offer key advantages to contact centers, enabling them to streamline their hiring processes and expand their...

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Top HR Challenge for 2018 - Talent Assessment and the Candidate Experience

Talent Assessment and the Candidate Experience.   Millennial job candidates and the use of technology have dramatically altered the landscape of talent assessment. Attention spans are shorter and competition for top talent is fierce. Given these factors, hiring organizations need to strike the right balance between finding talent assessments that measure job-relevant factors that predict...

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Why Invest in Pre-Employment Testing? Discover 3 Key Benefits

While resume screening and interviews can give you insights into a candidate’s employment background and work experience, these recruiting tools cannot verify whether the candidate can actually perform the job. Our experts at Employment Technologies are now guiding clients in streamlining and improving their recruitment processes through pre-employment testing services. We’ll explain more about the benefits...

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