Pre-employment testing offers employers an objective way to identify candidates who are most likely to succeed on the job. The most effective employment tests share these three essentials: validity, reliability and compliance to legal standards.

Pre-employment Testing and Talent Prediction.   HR professionals share a common challenge:  To hire the absolute best people in the quickest and most cost-effective way possible. Clearly, that’s easier said than done. We all understand the end goal of pinpointing top candidates who will perform well and excel on the job. Yet résumés and interviews...

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Contact Center Hiring Goes Mobile! 3 Best Practices for Contact Center Talent Assessment

3 Best Practices for Mobile Talent Assessment.   The massive growth and capability of mobile devices has made a significant impact on talent assessment. Millennial job candidates do everything on their phones, including applying for jobs. New mobile technologies offer key advantages to contact centers, enabling them to streamline their hiring processes and expand their...

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Top HR Challenge for 2018 - Talent Assessment and the Candidate Experience

Talent Assessment and the Candidate Experience.   Millennial job candidates and the use of technology have dramatically altered the landscape of talent assessment. Attention spans are shorter and competition for top talent is fierce. Given these factors, hiring organizations need to strike the right balance between finding talent assessments that measure job-relevant factors that predict...

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