August 5, 2024

Students and job applicants appear to be early adopters of AI. Many are leveraging AI to write papers, create resumes, answer test questions, and much more. AI support – or AI cheating, depending on how it is used – is a recent trend and it is creating a significant challenge for HR management. In practical...

July 26, 2024

HR departments are constantly evolving, seeking new ways to streamline processes and enhance the candidate experience. Innovative technology like HRIS software not only simplifies HR tasks, but significantly impacts how candidates interact with a company. We’ll delve into the positive influence of HRIS software on recruiting, provide tips for avoiding potential pitfalls, and highlight ways...

June 29, 2024

In an era where automated responses and chatbots are the norm, many believe that customer service has become a lost art. But perhaps it’s not lost – just misplaced. The key to rediscovering exceptional customer service lies in refocusing on its core elements, starting with the people we hire. This is where customer service simulations...