Hiring

February 23, 2026

In contact center hiring, even experienced HR leaders face a familiar challenge: strong effort doesn’t always translate into strong results. Turnover remains high. Performance is inconsistent. Training classes feel like a revolving door. And despite continuous process improvements, many organizations still rely on traditional tools like resume screening, rigid experience requirements, and interviews that are...

February 3, 2026

Does filling your talent pool feel like a never-ending challenge? Do you spend hours screening resumes, reviewing applications, and conducting interviews, yet still struggle to hire enough qualified candidates? Imagine instead a talent pool that stays full, steady, and reliable. What if you could plug the leaks and fill your applicant pool with less effort...

January 20, 2026

Rethinking Pre-Employment Assessment Through Continuous Innovation Hiring decisions shape people’s lives – and organizations’ futures. Keeping pace is essential. As the world of work evolves, so must the tools used to evaluate talent. At Employment Technologies, innovation is not a single initiative or an annual milestone. It’s a continuous discipline that influences our work every...