Hiring

January 3, 2025

Want to stay ahead in 2025? Check out our top 5 must-read posts from the past year, recapping the latest HR trends and insights. From leveraging the power of skills-based testing, to prioritizing talent mobility, to navigating AI in hiring—discover actionable insights to build a more effective talent acquisition strategy. Just click the links below...

October 14, 2024

No one ever says “I can’t” or “I won’t” in a job interview. This comment, by one of our long-time clients, sums up the frustration of using self-report information when trying to make an informed hiring decision. The candidate who shines on paper or in an interview often does not turn out to be “as...

October 7, 2024

How important is customer service to the success of your business? Here is what U.S. consumers said in response to a recent global Microsoft survey: How important is customer service in your choice of loyalty to a brand? An overwhelming 95% said “very important or somewhat important.” Have you ever stopped doing business with a...