Hiring and Pre-Employment Testing.   Suppose your organization creates a new position, and you are tasked with choosing the right pre-employment test to identify the best new talent. You start your search by googling “pre-employment test” which yields about 195,000 results (or at least it did for me). The good news is that you’ll have...

Leadership and Team Performance.   Effective supervisors are the single greatest catalyst for inspiring employee success and achieving high team performance. It’s probably no secret that the #1 reason for low morale and high turnover is poor supervision. Luckily, the converse is also true. No one has more influence on creating a positive, loyal, collaborative...

Pre-Employment Testing, Employee Onboarding, and Customer Service Excellence.   Valentine’s Day is almost here!  We pay special attention to relationships this time of year, don’t we?  Whether new and full of promise, or sweetly successful over time, February 14 is when we go all out for love!  But if our focus is limited to one...