WORKFORCE READINESS & EDUCATION

Resources to Elevate Your Training and Development Program

CUSTOMER SERVICE Description Solution Type
EASy Simulation - Virtual Customer Immersive test drive of the customer service job Job Simulation
EASy Simulation - SimulTask Advanced multitasking simulation Job Simulation
EASy Simulation - SkilTrak Email and online communication Job Simulation
EASy Simulation - SkilTrak Bilingual English / Spanish bilingual proficiency Language Proficiency
EASy Simulation - Virtual Cash Drawer Immersive test drive of cash handling Job Simulation
EASy QuickScreen for Customer Service Company preview, job preview, prescreen Employment Branding
EASyView for Customer Service Automated prescreening interview Virtual Interview
Structured Employment Interviews (SEI) Comprehensive interview for customer service In-person Interview
CareeRx Onboarding Guides Value added – included with EASy Simulation Employee Onboarding
EASy Rehearsal Simulated practice scenarios Job Practice Simulation
CONTACT CENTER Description Solution Type
EASy Simulation - Contact Center Agents Immersive test drive of the agent job (Also available in Spanish) Job Simulation
EASy Simulation - Collection Agents Immersive test drive of the collection agent job Job Simulation
EASy Simulation - SimulTask Advanced multitasking simulation Job Simulation
EASy Simulation - SkilTrak Email and online communication Job Simulation
EASy Simulation - SkilTrak Bilingual English / Spanish bilingual proficiency Language Proficiency
EASy Simulation - Team Leaders Immersive test drive of the team leader job Job Simulation
EASy QuickScreen Company preview, job preview, prescreen Employment Branding
EASyView Automated prescreening interview Virtual Interview
Structured Employment Interviews (SEI) Comprehensive interview – agents, team leaders In-person Interview
CareeRx Onboarding Guides Value added – included with EASy Simulation Employee Onboarding
EASy Rehearsal Simulated practice scenarios Job Practice Simulation
SALES Description Solution Type
EASy Simulation - Virtual Customer Sales Immersive test drive of the sales job Job Simulation
EASy Simulation - SimulTask Advanced multitasking simulation Job Simulation
EASy Simulation - SkilTrak Email and online communication Job Simulation
EASy Simulation - SkilTrak Bilingual English / Spanish bilingual proficiency Language Proficiency
EASy Simulation - Virtual Cash Drawer Immersive test drive of cash handling Job Simulation
EASy QuickScreen for Sales Company preview, job preview, and prescreen Employment Branding
EASyView for Sales Automated prescreening interview Virtual Interview
Structured Employment Interviews (SEI) Comprehensive in-person interview In-person Interview
CareeRx Onboarding Guides Value added - included with EASy Simulation Employee Onboarding
EASy Rehearsal Simulated practice scenarios Job Practice Simulation
TELLER Description Solution Type
EASy Simulation - Tellers Immersive test drive of the teller job Job Simulation
EASy Simulation - Virtual Cash Drawer Immersive test drive on cash handling Job Simulation
EASy QuickScreen for Tellers Company preview, job preview, prescreen Employment Branding
EASyView for Tellers Automated prescreening interview Virtual Interview
Structured Employment Interviews (SEI) Comprehensive teller interview In-person Interview
CareeRx Onboarding Guides Value added – included with EASy Simulation Employee Onboarding
EASy Rehearsal Simulated practice scenarios Job Practice Simulation
COLLECTIONS Description Solution Type
EASy Simulation - Collection Agent Immersive test drive of the collection agent job Job Simulation
EASy Simulation - SimulTask Advanced multitasking simulation Job Simulation
EASy Simulation - SkilTrak Assesses email and online communication skills Job Simulation
EASy Simulation - SkilTrak Bilingual Assesses English / Spanish bilingual proficiency Language Proficiency
EASy QuickScreen for Collection Agents Company preview, job preview, and prescreen Employment Branding
EASyView for Collection Agents Automated prescreening interview Virtual Interview
Structured Employment Interviews (SEI) Comprehensive in-person interview In-person Interview
CareeRx Onboarding Guides Value added - included with EASy Simulation Employee Onboarding
EASy Rehearsal Simulated practice scenarios Job Practice Simulation
HOURLY Description Solution Type
EASy Simulation - Virtual Customer Immersive test drive of entry-level jobs Job Simulation
EASy Simulation - SkilTrak Assesses email and online communication skills Job Simulation
EASy Simulation - SkilTrak Bilingual Assesses English / Spanish bilingual proficiency Language Proficiency
EASy QuickScreen Company preview, job preview, and prescreen Employment Branding
EASyView Automated prescreening interview Virtual Interview
CareeRx Onboarding Guides Value added - included with EASy Simulation Employee Onboarding
EASy Rehearsal Simulated practice scenarios Job Practice Simulation
MANAGER & SUPERVISOR Description Solution Type
EASy Simulation for Leadership Immersive test drive of a manager/supervisor job Job Simulation
EASy QuickScreen Company preview, job preview, prescreen Employment Branding
EASyView for Managers Automated prescreening interview Virtual Interview
Structured Employment Interviews (SEI) Comprehensive Interview for managers In-person Interview
CareeRx Onboarding Guides Value added – included with EASy Simulation Employee Onboarding
EASy Rehearsal Simulated practice scenarios Job Practice Simulation

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