June 29, 2024

In an era where automated responses and chatbots are the norm, many believe that customer service has become a lost art. But perhaps it’s not lost – just misplaced. The key to rediscovering exceptional customer service lies in refocusing on its core elements, starting with the people we hire. This is where customer service simulations...

May 28, 2024

Are you tired of traditional hiring methods that fall short in identifying the best candidates? Looking to elevate your hiring process to ensure you are selecting the right people based on unbiased, objective performance data? If so, then consider using the realism of simulation to get results. Realistic job simulations deliver an engaging, immersive experience...

May 14, 2024

Summer is one of the busiest hiring seasons of the year. With hospitality and tourism businesses gearing up for warm weather hiring, and many additional companies vying for the best high school and college grads, now is the time to make sure you’re ready to attract and hire top new talent. So, expect tough competition...