November 9, 2017

Virtual Reality, Job Simulations, and Pre-Employment Testing.   If you are truly interested in attracting and hiring top talent to deliver stellar service to your guests (who isn’t?), then there is one educational seminar you must attend at this year’s IAAPA Attractions Expo in Orlando. The workshop is “HR Creates: Virtual Reality and Other Technology Applications for...

October 19, 2017

Today credit union members around the world celebrate International Credit Union Day®, an annual event that commemorates the credit union movement’s impact and achievements. The recognition day is organized and conducted through the World Council of Credit Unions. Credit unions, not-for-profit financial cooperatives, provide an effective and viable alternative to for-profit financial institutions for more...

October 2, 2017

Customer Service Week, October 2-6, celebrates its Silver Anniversary.   The weeklong business-centric celebration, which began in the United States 25 years ago, is now recognized by the U.S. Congress. Since its inception in 1992, the observance of Customer Service Week has spilled across our borders and is now denoted in more than 60 countries...