February 27, 2020
Top Supervisors Use These 5 Strategies to Ignite Enthusiasm and Boost Performance. Effective supervisors are the single greatest catalyst for inspiring employee success and achieving high team performance. It’s probably no secret that the #1 reason for low morale and high turnover is poor supervision. Luckily, the converse is also true. No one has more...
See MoreDecember 11, 2019
REDUCING EMPLOYEE TURNOVER: 4 PRACTICAL SOLUTIONS FOR ENGAGING AND KEEPING YOUR BEST TALENT. In our last post, we highlighted two key solutions for boosting employee loyalty and retention among quick-service restaurant (QSR) employees: 1. Hire right and 2. Present employees with a clear path to success. In this blog, we’ll discuss two more strategies...
See MoreMay 8, 2019
Elevate Your Customer Experience by Keeping Your Agents Motivated and Engaged. If you run a contact center then you know that talented, engaged contact center agents are essential to your company’s success. They are the ones on the front lines, interacting with customers every day. Engaged agents are friendly, efficient, and ensure that every...
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