September 13, 2023

In a tight labor market, finding the right talent can be daunting. Traditional screening methods like resumes, interviews, and pre-hire tests often fall short in providing a complete picture of a candidate’s suitability for the role. This is where simulations step in. Well-designed job simulations offer a holistic approach, delivering powerful insights into a candidate’s...

July 10, 2023

Service with a smile shouldn’t come at the cost of employee wellbeing. The service industry, known for its tireless workforce, is now facing a pressing challenge:  employee burnout. While labor shortages have eased in some sectors, service jobs remain hard to fill, putting added stress on current staff. Employees in the service industry are uniquely...

February 1, 2023

We’ve all witnessed the relentless march of technology. So, it’s easy to assume that as our comfort and familiarity with technology expands, so will our proficiency. Unfortunately, we can’t equate digital consumption with digital literacy. Digital literacy shouldn’t be confused with the passive use of digital platforms, like watching videos or scrolling through social media,...