August 15, 2024

Hiring the right people is essential for organizational success. And a key aspect of effective hiring is job fit. Ensuring good job fit involves matching a candidate’s skills, abilities, motivations, and interests with the job requirements and the organization’s culture. In this article, we’ll explore the concept of job fit, its importance, and how to...

August 5, 2024

Students and job applicants appear to be early adopters of AI. Many are leveraging AI to write papers, create resumes, answer test questions, and much more. AI support – or AI cheating, depending on how it is used – is a recent trend and it is creating a significant challenge for HR management. In practical...

June 29, 2024

In an era where automated responses and chatbots are the norm, many believe that customer service has become a lost art. But perhaps it’s not lost – just misplaced. The key to rediscovering exceptional customer service lies in refocusing on its core elements, starting with the people we hire. This is where customer service simulations...