March 8, 2021

5 Great Reasons Why You Should Try Immersive Leadership Simulations.   There is a lot of good advice about deciding who to promote to a leadership role, and when. That advice typically includes factors such as: People who are good communicators People who are top performers People who have expressed an interest in career advancement...

January 22, 2021

PART 1. In an age of rapidly viral social media, your customers tell others about their experiences. Not everyone does that on a presentation stage before thousands like my brother does, but people talk. Are you driving people to your business only to deliver a mediocre customer experience? Recently, I had lunch at a new...

November 16, 2020

Quick! Take a glance at your phone. See that little red circle on your email icon? What’s your number? I am determined to keep that number in the single digits. How about you? Whether you are an inbox zero devotee or ignore the number in the red circle altogether, there is no doubt that email...