Your Applicants Are Customers, Too!

It’s a simple truth: customers are often potential applicants – and applicants potential customers. That’s why creating a winning applicant experience is just as important as delivering a stellar customer experience. Unfortunately, many employers fail to recognize the impact their hiring processes have on applicants. While most businesses strive to optimize every step of the...

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Closing the gap between Talent Acquisition and Training

I’ve always been puzzled why Talent Acquisition (TA) and Training operate independently in most organizations. This is not new—it’s been the case for over 50 years. The TA team is responsible for recruiting and hiring new employees to meet staffing needs, while the Training team is tasked with teaching procedures and expectations to those new...

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Why Talent Acquisition is Important

Talent acquisition is more than just hiring people to fill open roles – it’s about finding the right talent to align with your company’s values, culture, and long-term goals. A solid talent acquisition strategy can make your organization thrive by driving innovation, improving employee retention, and giving you a competitive edge. Let’s explore why talent...

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