How to Build a Better Hiring Process

New technology is transforming hiring at record pace. Text-free applications and AI-based recruiting tools are making it easier than ever for volumes of applicants to apply for jobs. A shortage of applicants at the top of the hiring funnel is no longer the main issue. The challenge now lies in efficiently and accurately screening the...

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Hiring for Soft Skills: Why the Basics Still Matter

Recently, I’ve noticed that basic workplace skills such as business manners, communication, interpersonal effectiveness, active listening, problem solving, and attention to detail are often missing. As a customer, I expect a certain level of professionalism. Yet across a range of organizations, recent interactions have fallen short. Employers are seeing it too. There’s a growing concern...

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What is Job Fit and Why It Matters to Employers

Part I of a Two-Part Series: Understanding Job Fit from the Employer’s Perspective If you ask a room full of people to define job fit, you’ll likely hear a range of answers. That’s because job fit is a somewhat intangible concept – often defined through the lens of personal experiences or workplace dynamics. Job fit...

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