July 25, 2017
Improve Your Hiring Strategies with Performance Analytics Performance analytics? If you haven’t heard of it yet, you will! Recently, there has been a significant uptick in the interest in performance analytics as a way to track, measure, and improve organizational effectiveness. So, what exactly is performance analytics? In broad terms, performance analytics focuses on...
See MoreJune 28, 2017
In Part I of this series, we introduced you to leading experts in company culture and customer experience that were featured speakers at the recent ICMI* Contact Center Expo in Orlando. Members of our team were on site as exhibitors to share our newly released EASyView® Virtual Interview and EASy Simulation® Simultask for measuring multitasking...
See MoreJune 22, 2017
As part of our strategy to stay connected to the industries we serve, members of the Employment Technologies team often participate in trade shows. Our most recent point of engagement was ICMI’s * Contact Center Expo in Orlando, where we promoted our newly redesigned EASyView® Virtual Interview and EASy Simulation® Simultask for measuring multitasking abilities....
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