October 19, 2017

Today credit union members around the world celebrate International Credit Union Day®, an annual event that commemorates the credit union movement’s impact and achievements. The recognition day is organized and conducted through the World Council of Credit Unions. Credit unions, not-for-profit financial cooperatives, provide an effective and viable alternative to for-profit financial institutions for more...

October 12, 2017

How These Recent Business Trends Affect Pre-Employment Testing and Can Lead to Hiring Mistakes.   Most discussions about hiring mistakes involve the person or people making the hiring decision. Here is a new take on hiring mistakes from a business or organizational perspective. Based on our consulting in employee selection, this blog reveals five current...

October 2, 2017

Customer Service Week, October 2-6, celebrates its Silver Anniversary.   The weeklong business-centric celebration, which began in the United States 25 years ago, is now recognized by the U.S. Congress. Since its inception in 1992, the observance of Customer Service Week has spilled across our borders and is now denoted in more than 60 countries...