July 13, 2017

A Job Simulation Assessment Tests Helps You Hire and Promote the Right People   Early in my career, I had some interesting jobs. One of the best parts of that experience was having the opportunity to work with some great managers. Unfortunately, I also met my share of managers who, through no fault of their...

July 3, 2017

Is your applicant experience driving away the best talent?   Having recently completed a job search myself, this article in Forbes caught my eye:  Seven Outrageous Things Some Employers Make Job Applicants Do. While not everything I encountered as an applicant was outrageous, I can clearly relate to many of the key points in the...

June 28, 2017

In Part I of this series, we introduced you to leading experts in company culture and customer experience that were featured speakers at the recent ICMI* Contact Center Expo in Orlando. Members of our team were on site as exhibitors to share our newly released EASyView® Virtual Interview and EASy Simulation® Simultask for measuring multitasking...