July 10, 2023

Service with a smile shouldn’t come at the cost of employee wellbeing. The service industry, known for its tireless workforce, is now facing a pressing challenge:  employee burnout. While labor shortages have eased in some sectors, service jobs remain hard to fill, putting added stress on current staff. Employees in the service industry are uniquely...

May 15, 2023

At a time when many hiring organizations are experiencing candidate drop-off rates of 90% and higher, job simulations are offering employers an engaging way to attract and keep their best talent. According to LinkedIn, “A positive candidate experience can help you convert your top-choice candidates into employees, while a poor candidate experience can cause them...

April 3, 2023

“Nearly 4 in 5 employers globally report difficulty finding the skilled talent they need in 2023…” – ManpowerGroup   With continuing labor shortages, demographic shifts, and employee turnover, employers are still struggling to attract and keep the talent they need. To gain traction, hiring organizations must strike the right balance between screening for key competencies...