March 8, 2018

Leadership and Team Performance.   Effective supervisors are the single greatest catalyst for inspiring employee success and achieving high team performance. It’s probably no secret that the #1 reason for low morale and high turnover is poor supervision. Luckily, the converse is also true. No one has more influence on creating a positive, loyal, collaborative...

March 2, 2018

3 Best Practices for Mobile Talent Assessment.   The massive growth and capability of mobile devices has made a significant impact on talent assessment. Millennial job candidates do everything on their phones, including applying for jobs. New mobile technologies offer key advantages to contact centers, enabling them to streamline their hiring processes and expand their...

February 23, 2018

Key Strategies and Tips for Attracting and Hiring the Best.   Spring is one of the busiest hiring seasons of the year. With hospitality and tourism businesses gearing up for warm weather hiring, and many additional companies vying for the best high school and college grads, now is the time to make sure you’re ready...