July 26, 2024

HR departments are constantly evolving, seeking new ways to streamline processes and enhance the candidate experience. Innovative technology like HRIS software not only simplifies HR tasks, but significantly impacts how candidates interact with a company. We’ll delve into the positive influence of HRIS software on recruiting, provide tips for avoiding potential pitfalls, and highlight ways...

June 29, 2024

In an era where automated responses and chatbots are the norm, many believe that customer service has become a lost art. But perhaps it’s not lost – just misplaced. The key to rediscovering exceptional customer service lies in refocusing on its core elements, starting with the people we hire. This is where customer service simulations...

June 17, 2024

Typing speed and accuracy are critical success factors for many of today’s jobs. With businesses increasingly relying on digital communication, typing proficiency has a direct impact on workplace efficiency, productivity, and professionalism. Finding the right candidates who can type quickly and accurately is crucial, particularly in administrative, customer service, and data entry roles – and...