June 29, 2024

In an era where automated responses and chatbots are the norm, many believe that customer service has become a lost art. But perhaps it’s not lost – just misplaced. The key to rediscovering exceptional customer service lies in refocusing on its core elements, starting with the people we hire. This is where customer service simulations...

June 17, 2024

Typing speed and accuracy are critical success factors for many of today’s jobs. With businesses increasingly relying on digital communication, typing proficiency has a direct impact on workplace efficiency, productivity, and professionalism. Finding the right candidates who can type quickly and accurately is crucial, particularly in administrative, customer service, and data entry roles – and...

May 28, 2024

Are you tired of traditional hiring methods that fall short in identifying the best candidates? Looking to elevate your hiring process to ensure you are selecting the right people based on unbiased, objective performance data? If so, then consider using the realism of simulation to get results. Realistic job simulations deliver an engaging, immersive experience...