January 15, 2019

HIRING AND TALENT ASSESSMENT   “If you think hiring professionals is expensive, try hiring amateurs.”—Anonymous   Sample a group of business leaders about the key to building a successful venture, and they will tell you it’s about surrounding yourself with the right people. From that point, however, there are a plethora of trails to explore,...

December 24, 2018

One of the most meaningful experiences over the holidays is to offer the gift of hope. One such hope-filled organization is The Jobs Partnership, which Employment Technologies proudly supports year-round. This workforce training program uses hands-on, career development curriculum guided by mentors, to give hope to economically trapped adults. In the spirit of Christmas, I want to share a wonderful...

December 21, 2018

If there was ever a time when contact centers are busy, this is the time. With Christmas rapidly approaching, contact centers are functioning on overdrive, with calls pouring in and personnel operating at full speed. The busiest contact center in the world, however, operates at an even faster pace. It’s a contact center in the...