November 9, 2017

Virtual Reality, Job Simulations, and Pre-Employment Testing.   If you are truly interested in attracting and hiring top talent to deliver stellar service to your guests (who isn’t?), then there is one educational seminar you must attend at this year’s IAAPA Attractions Expo in Orlando. The workshop is “HR Creates: Virtual Reality and Other Technology Applications for...

August 24, 2017

  Do you have a favorite recipe?  Mine is marinara sauce and I’ve been making it for years.  Only six ingredients, the same six every time, made the same way, yielding the same result. What if someone told you that starting tomorrow, you need to start adding more ingredients to your favorite recipe–and you’d better...

January 25, 2017

Forecasting Employment and Workplace Trends. While this is not political commentary, forecasting business trends for 2017 is unique mainly because of the election of Donald Trump. As I thought about all that we’ve experienced to date, I wrote down the word disTrumptive.  Disruptive approaches to business have been heralded of late, such as those of...