virtual-interviews-are-here-to-stay

How to Boost Efficiency and Expand Access to Top Talent with On-Demand and Livestreaming Virtual Interviews   Still on the fence about virtual interviewing? With so many uncertainties over the past year, we may be eager to return to business-as-usual. Yet recent challenges have helped us move forward with innovative virtual HR technologies and processes...

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on-demand-virtual-interviews-are-here-to-stay

On-Demand and Livestreaming Interviews Improve Efficiency and Expand Access to Top Talent.   “Virtual interviews are not going away,” said Peg Buchenroth, Senior Vice President of HR at Addison Group in Chicago. “Virtual interviewing will remain an option for talent acquisition, depending on the situation.” The presence of COVID forced HR professionals to find innovative...

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employee-engagement-and-customer-service

In our most recent blog series, business writer Lynn Miles Peisker makes a case for why organizational leaders should revisit their understanding and approach to customer service, especially in a post COVID marketplace. To back up this recommendation, she cites a surprising statistic from a Forbes article by Shep Hyken. Highlighting results from his firm’s...

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