October 20, 2016
Celebration and service are two treasured values at Employment Technologies. So you can imagine our delight when we realized the proximity of International Credit Union Day (October 20) to National Make A Difference Day. Credit Unions are key part of our client base to which we are fully committed, and so, when our friends...See More
October 3, 2016
How to Attract and Hire Customer Service Champions Americans have been observing Customer Service Week since 1992. This weeklong event has become international in scope. More than 40 nations now observe Customer Service Week, underscoring the importance of customer service and the people who serve and support customers on a daily basis. This year, Customer...See More
September 22, 2016
How ongoing coaching in the workplace is the key to lasting employee performance gains Reports of “the death of the annual performance review” have been greatly exaggerated. Nevertheless, we can’t ignore the clear drawbacks of this once-a-year event. Annual reviews are time-consuming, unpopular with both employees and managers, and rarely result in meaningful performance...See More
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