November 14, 2025

New technology is transforming hiring at record pace. Text-free applications and AI-based recruiting tools are making it easier than ever for volumes of applicants to apply for jobs. A shortage of applicants at the top of the hiring funnel is no longer the main issue. The challenge now lies in efficiently and accurately screening the...

October 14, 2025

Recently, I’ve noticed that basic workplace skills such as business manners, communication, interpersonal effectiveness, active listening, problem solving, and attention to detail are often missing. As a customer, I expect a certain level of professionalism. Yet across a range of organizations, recent interactions have fallen short. Employers are seeing it too. There’s a growing concern...

October 8, 2025

Why Skills-Based Testing Wins with Candidates and Hiring Managers   Last summer, I encouraged my son – a college student and passionate cross-country runner – to apply for a job at a major retailer specializing in running gear. He knows running shoes inside and out and would have been a perfect fit: knowledgeable, enthusiastic, and...