August 4, 2025

Recently, I’ve noticed that basic workplace skills such as business manners, communication, interpersonal effectiveness, active listening, problem solving, and attention to detail are often missing. As a customer, I expect a certain level of professionalism. Yet across a range of organizations, recent interactions have fallen short. Employers are seeing it too. There’s a growing concern...

July 16, 2025

In the ever-evolving world of talent management, organizations are under increasing pressure to identify and develop high-potential leaders who can navigate complexity, inspire teams, and drive results. For years, one of the most widely adopted tools in leadership development has been the 360-degree feedback survey. However, while these tools can offer insights into interpersonal impact...

July 1, 2025

Good leaders are hard to find – and even harder to keep. So, what’s the most effective strategy for identifying and retaining top leadership talent? Too often, leadership roles are filled by simply promoting the next person in line, rather than by carefully considering who is truly best suited for the role. This approach rarely...