“The value of having the simulation is to highlight skills needed for a specific position.
Even if a person is familiar with the role, they might not understand what is required to succeed.”
– Nicole Miller, HR Systems Analyst
With 2.2 billion dollars in assets and 24 branches to staff, South Carolina Federal Credit Union understands the importance of finding and nurturing a stellar team to serve their more than 165,000 members. This progressive financial institution is routinely selected as a Glassdoor Best Place to Work and one of the Best Places to Work in South Carolina. Their CEO Scott Woods was also recently named a Glassdoor Top CEO.
So what’s their secret to success?
Sure they have the most competitive financial products and services in the industry, but they’ve risen to the top by putting people first. Whether serving their communities, members, or staff – they believe people matter.
And nowhere is this more evident than in the care they take in selecting and developing the team to best serve their members’ needs. Partnering with Employment Technologies, South Carolina Federal empowers candidates with first-hand knowledge about open positions through a series of touchpoints that include job previews, job simulations, and virtual interviews. These advanced technologies not only predict job success with precision, they also help candidates make informed decisions about their professional future. “We want candidates to know as much as possible about our organization and the position they are seeking,” explains Nicole Miller, HR Systems Analyst.
“Prior to Employment Technologies, we didn’t use an assessment that addressed the specific skills needed for each position,” explained Miller. The job previews and simulations provide a focus. Talent Acquisition Manager, Jordan Bradford, also views the simulations as a credible data point for interviews. “With real work scenarios in the simulation, we are interested in hearing candidates’ reactions, which also helps to clarify their understanding of a job.”
Over time, the roles in the credit union have changed. In addition to the traditional teller job, now members are also supported by various specialists whose services extend beyond standard transactions. “The simulations have evolved alongside us. They are practical yet customized to our needs,” said Miller.
And while 80% of open positions are filled by internal candidates, the use of assessments and interviews remains in place for all. “The value of having the simulation is to highlight skills needed for a specific position. Even if a person is familiar with the role, they might not understand what is required to succeed,” explained Miller.
In addition to traditional interviews, South Carolina Federal offers candidates the convenience of virtual interviews that enable them to complete an interview anytime, anywhere. Bradford added, “We appreciate the variety of ways we can use the products and have come to rely on Employment Technologies for their innovative solutions and super responsiveness to our needs.”
Thank you, South Carolina Federal, for the privilege of serving you and your members!