Global Aerospace Leader

Aerospace Leader Hires Tech-Savvy Talent with EASy Simulation

 

“…EASy Simulation has helped us identify candidates that are more technologically savvy, more confident in navigating multiple programs, and have stronger multitasking abilities.”

 

As the world’s most technologically advanced provider of business jets, wheeled combat vehicles, and nuclear submarines, this global defense contractor relies on the dedication and excellence of their employees to meet the needs of customers around the globe.

CHALLENGE

Seeking to bring this same spirit of innovation and precision to their hiring process, the company wanted a new way to accurately pinpoint top candidates. Their previous hiring tool tested some skill sets, but could not predict overall job performance nor long-term success on the job.

SOLUTION

As hiring managers considered upgrading their process, they widened their search for a new approach. Evaluations were conducted on other hiring platforms, and Employment Technologies stood out. “We identified Employment Technologies’ EASy Simulation as the best replacement value, from applicant prescreening to post-training employee development,” explained their Customer Service Director.

RESULTS

Improved Retention. The aerospace company began using EASy Simulation and within a few months had already seen a decline in turnover – a pattern that carried forward into subsequent years. In addition to lower turnover, they also saw a reduction in the time needed to screen candidates.

30 Minutes Saved Per Applicant. “An unexpected positive result was the reduction of our recruiting staff labor by approximately 30 minutes per applicant,” the Customer Service Director reported. Previously, testing was conducted on site. With EASy Simulation, candidates could complete testing remotely, saving significant administrative time and scheduling hassles.

Tech-Savvy Talent. “Our Operations Department also noted that EASy Simulation has helped us identify candidates that are more technologically savvy, more confident in navigating multiple programs, and have stronger multitasking abilities.”

Seamless Transition. “Employment Technologies’ team is always willing to share new services and technologies when they become available,” the Director added, “and their support during the transition to EASy Simulation made the shift seamless.”

 

For more information about hiring and developing tech-savvy contact center and customer service talent, click here.