EASy Simulations® create a fun and engaging test-drive for candidates while delivering unparalleled accuracy in predicting job success.
EASy Simulation® for Chat Agents
This immersive simulation helps you cut through the chatter and find top chat agents with the online writing skills and service presence to respond to your customers with courtesy and professionalism.
EASy Simulation® for Collection Agents
Maximize debt recovery while strengthening consumer relationships. Hire, develop and retain top collection agents who perform better, stay on the job longer, and contribute more revenue to the bottom line.
EASy Simulation® for Contact Center Agents
Deliver world class service and support. Immerse job candidates in the “day in the life” of an agent where they experience the challenges and rewards of the call center or contact center job first hand.
EASy Simulation® for Financial Center Managers
This highly interactive simulation immerses candidates in the financial center manager role, where they prove their abilities to lead, coach, and develop financial center employees to reach their full potential.
EASy Simulation® for Financial Sales and Service
Increase revenue and build loyal customer relationships by identifying candidates with the skills and professionalism to build trust and confidently guide customers in making important financial decisions.
EASy Simulation® for Leadership
The best managers lead by example. They care about their people and enthusiastically mentor and coach their teams to peak performance. Hire and develop the kind of leaders your team will want to follow.
EASy Simulation® SimulTask – Advanced Multitasking
Looking for people who can manage multiple tasks with speed, accuracy, and finesse? With SimulTask, top multitaskers are easy to find! Discover who can keep their cool, dealing with your most demanding customers and solving the most complex customer issues.
Send the right message. Effective communication gets better results. SkilTrak measures data entry, typing/ keyboarding, and email/writing skills.
EASy Simulation® SkilTrak – Bilingual
Effective communication gets better results. SkilTrak Bilingual measures the effectiveness to interact in English and Spanish. SkilTrak measures data entry, typing/ keyboarding, and email/writing skills in both English and Spanish.
EASy Simulation® for Team Leaders
Identify, hire, and develop high-performing team leaders. Good supervision drives retention and performance. Team leaders don’t just happen – develop your leaders today!
Hire the right tellers with the right skills. Increase customer satisfaction and retention with top-performing tellers who connect with your customers, deliver superior service and accuracy, and build loyal customer relationships.
EASy Simulation® for Teller Supervisors
Effective teller supervisors inspire, motivate, coach, and lead their teams to peak performance. Hire and develop the best! Ideal for honing the skills of existing supervisors and discovering leadership potential among current tellers.
EASy Simulation® for Universal Bankers
Deliver a seamless customer experience. Pinpoint high-caliber candidates who possess the unique skills and aptitudes to excel at both the teller and financial sales and service roles.
EASy Simulation® Virtual Cash Drawer
Virtually eliminate cash handling mistakes. With the Virtual Cash Drawer, your applicants will prove their skills before they interact with your real customers and handle real money.
EASy Simulation® Virtual Customer
Hire with the Virtual Customer, and your real customers will thank you! This highly engaging simulation immerses applicants in the customer service role, letting them prove they have the skills to succeed.
EASy Simulation® Virtual Customer – Sales
Pinpoint candidates with outstanding consultative sales skills. Hire and develop with this new simulation and watch your sales take off!
Looking for a custom solution? We offer both blended and fully-customized simulation solutions for your unique business needs.
Call us at 888.332.0648 to find the right job simulation to achieve your employment goals.
