PenFinancial Credit Union


Client since 2013


PenFinancial Credit Union is a truly local values-based credit union committed to improving lives and strengthening communities. Serving Southern Ontario, Canada, for more than 60 years, PenFi delivers a full range of financial services digitally and through a network of branches across the Niagara Peninsula.

Whether it’s offering members the latest financial services and technologies, sharing expertise with educational and community organizations, collaborating with local charities and not-for-profits, or encouraging employees with a generous benefits package, PenFinancial puts people first.

So, it’s no surprise that PenFi’s leadership team turned to Employment Technologies for an applicant-first approach to hiring and onboarding. As Stefanie Theal, Human Resources Business Partner, explains, “We were looking for a selection process that was consistent and fair for all candidates while efficiently pinpointing  those most likely to be successful in the role.”

Employment Technologies recommended a user-friendly, job-specific approach, including:

EASy Simulations have improved the assessment experience for both candidates and hiring managers. Candidates enjoy an immersive test-drive of the job, and hiring managers benefit from immediate, comprehensive results that target the key success factors for each position.

“The simulations align with the requirements of our branch and call centre roles. The results provide a clear picture of the candidate and their likelihood for success. As a result of our partnership with Employment Technologies,” Stefanie explains, “we’ve gained improved hiring efficiency, better hiring decisions, and clearer insights into the strengths and development opportunities for each candidate.”

 “I truly believe people should be at the heart of everything we do in financial service.
From my experience, when you put people first, everything works.”

– Theresa Bird, CEO, PenFinancial Credit Union


Click  here to view our full catalog of job simulations and talent assessments for credit union hiring and onboarding.