Five Star Credit Union is a community-focused financial institution that serves 56,000 members across Alabama and Georgia. As one of the largest community development financial institutions (CDFIs) in Alabama and Georgia, they are committed to brightening the financial futures of the communities they serve.
As part of this mission, Five Star understands the importance of finding and keeping the very best talent to serve their growing member base. When Five Star was looking to enhance their employee selection and development process, they turned to Employment Technologies upon the recommendation of another credit union. Five Star chose Employment Technologies’ innovative Credit Union suite, offering the latest virtual interview technology and immersive job simulations created specifically for credit unions and financial services.
As Pamela Pettis, HR Director for Five Star, explains, “We were looking for a more comprehensive way to measure candidates’ job-related skills. Employment Technologies’ simulation-based approach was the ideal solution to improve both the accuracy and efficiency of the selection process.”
In describing the solution, Ms. Pettis observes, “The simulations give us greater insights than we were able to gain by job interviews alone, helping us quickly identify the right candidate. In addition, the simulations reveal skills gaps and create specific development plans for each new hire based on their performance.”
Responsiveness is another benefit. “When we have a need, we can easily reach out to Employment Technologies’ team and talk through our goals. They help us match the right tool to identify the best candidate, whether it be for external hires or internal transfers.”