HOW THE SIMULATION WORKS
Your candidates will feel like they’re actually interacting with tellers and customers as they handle the same challenges teller supervisors face on a daily basis. By immersing candidates in the supervisor job, EASy Simulation quickly and accurately predicts top performers who will build positive working relationships with your tellers and drive operational excellence.
Using high-end graphics and 3-D avatars, this simulation-based assessment creates a fun test drive for candidates as they prove their abilities to review metrics, provide feedback and coaching, address performance issues, handle escalated transactions, optimize performance, and achieve service excellence. Whether you need to develop current supervisors or discover future supervisors, EASy Simulation gives you everything you need to hire and develop the best!
BENEFITS AT A GLANCE
Predict teller supervisor success with scientific precision.
Create realistic job expectations for improved job readiness and retention.
Leverage multiple benefits for hiring, onboarding, and development.
Eliminate “fake” answers – candidate responses reflect actual performance.
Take advantage of both on-site and remote testing.
Deliver a consistent, fair and legally defensible process.
Impact bottom line results by boosting teller productivity and retention.
WHAT THE SIMULATION MEASURES
Based on a thorough job analysis, EASy Simulation for Teller Supervisors measures the key attributes directly tied to job success:
Mentors and Coaches Others
Collaborates
Plans and Organizes
Demonstrates Analytical Ability
Problem Solving
Drives Operational Excellence
DISCOVER GREATER TALENT
EASy Simulations offer everything you need to hire and retain the best employees.
Comprehensive, Easy-to-Understand Reports
Each EASy Simulation includes five detailed reports for hiring, onboarding and development, which deliver an accurate prediction of each candidate’s potential plus specific feedback on strengths and improvement opportunities.
Personalized Onboarding and Performance Plans
Our value-added CareeRx® feature takes it a step further by analyzing specific simulation results and prescribing a personalized plan for each new hire.
EASy Simulations are designed for easy integration with all leading applicant tracking and talent management systems and provide 24/7 access to reporting and tracking features.
JOB CANDIDATES LOVE EASY SIMULATIONS
“I really like how it showed real-life emotions and things people would really do and say.”
“It was fun and not boring like other tests. You’re not just sitting in front of a computer reading a bunch of stuff but actually interacting.”
“It was modern and kept my attention.”
“The simulation was fun and at the same time you had to be serious about the problems—just like in reality.”
“Visually appealing, interactive, and different from most routine, text-based tests.”
“The simulation gives great examples of what supervisors face on a day-to-day basis.”
CLIENTS ENJOY 3-IN-1 CONVENIENCE
Hire New Teller Supervisors
Identify candidates who already possess strong leadership skills
Develop Current Supervisors
Diagnose leadership strengths and needs of current managers, and create personalized plans for their ongoing growth and enrichment.
Predict Future Supervisors
Discover leadership potential among current tellers and create personalized plans to help them transition to a supervisory role.