The Virtual Customer clearly stood out from the pack as one of the first simulations to effectively blend gaming and assessment technologies. In the midst of shrinking HR budgets, we also like that the Virtual Customer provides multiple benefits for hiring, training, and onboarding."
-David Shadovitz
Human Resource Executive
The fact that EASy Simulation On Demand emulates real-life interactions between the applicants and 'virtual customers' really sets it apart from other hiring methodologies . . . In addition, it eliminates the “stretching of the truth” or “faking” often found on personality tests and resumes."
-Linda Driscoll-Dobel
Contact Professional Magazine
By using EASy Simulations, applicants are able to get a real-life look at specific job responsibilities in a number of industries, including bank tellers, collection agents, customer call centers, and workplace competencies . . . The real-life scenarios and easy-to-follow tests give users a 'test drive' feel for the job."
-Editors, Top HR Products
Human Resource Executive
Employment Technologies uses its long history in industrial organizational testing to provide skills-based simulations in training and development games. . . Games provide a highly effective way to identify the most promising candidates from a large applicant pool."
-Bart Perkins
COMPUTERWORLD
Seeing EASyView in action, it’s 'easy' to understand how this product is a major benefit for hiring managers and recruiters. EASyView delivers a real sense of the job candidate without the high cost and hassles of face-to-face interviewing. Plus, users can check out the interviews 24/7, a tremendous benefit and time-saver."
-David Shadovitz
Human Resource Executive
Employment Technologies’ Team Leader Readiness Simulation (TLRS) is the best tool we’ve come across for assessing which individuals within your center are ready to supervise others."
-Editors, Product of the Year
ICMI / Call Center Magazine
While assessments can oftentimes be boring slogs for applicants, high production values and a non-text-based format ensure that more applicants will complete the assessment [Virtual Customer Simulation], especially since they can work at their own pace."
-Editors, Top HR Products
Human Resource Executive
Clearly, the inclusion of the simulation in the associate selection process will allow the company to make better hiring decisions and improve overall performance on the job."
-Linda Driscoll-Dobel
Contact Professional Magazine
Instead of run-of-the-mill typing and customer-service tests, SkilTrak is a unique simulation program that provides a more accurate reflection of on-the-job responsibilities."
-Editors, Top HR Products
Human Resource Executive
I was impressed with the way ETC’s software can be used to evaluate the range of skills that a potential agent may possess – from deductive reasoning to problem solving – all in a very realistic setting."
-Paul Stockford
Customer Interface Magazine
Employment Technologies has led the way with its innovative SkilTrak Simulation offering."
-Customer Management Insight
Journal for Customer Contact Professionals