ConServe Collection Agency

50% Turnover Reduction

“EASy Simulation® for Collection Agents gives people a head start in their career as a Debt Counselor. With the simulation, candidates have clearer expectations about the job, so they are better prepared to help consumers resolve debt issues and improve their lives.”

– George M. Huyler, PHR
Vice President of HR

CHALLENGE – Time & Cost to Hire, Employee Turnover

Repeatedly named a Best Workplace, ConServe was seeking a solution that reduced their time and cost to hire while boosting collection agent retention and performance.

SOLUTION – EASy Simulation® for Collection Agents

By simply adding EASy Simulation for Collection Agents to their existing screening process, the agency experienced immediate improvement in retention—and started selecting higher quality candidates.

RESULTS – 50% Turnover Reduction

Engage, hire and retain top-performing collection agents. Click to learn more.