July 18, 2017

If I’m a hiring manager and everything seems to be working, why would I want to take time to learn about something new, like job simulations?   Great question! I’d like to answer by sharing some of my experiences at a recent trade show. First, whatever tools you are using in your hiring process, please...

July 3, 2017

Is your applicant experience driving away the best talent?   Having recently completed a job search myself, this article in Forbes caught my eye:  Seven Outrageous Things Some Employers Make Job Applicants Do. While not everything I encountered as an applicant was outrageous, I can clearly relate to many of the key points in the...

June 28, 2017

In Part I of this series, we introduced you to leading experts in company culture and customer experience that were featured speakers at the recent ICMI* Contact Center Expo in Orlando. Members of our team were on site as exhibitors to share our newly released EASyView® Virtual Interview and EASy Simulation® Simultask for measuring multitasking...