We all pay homage to the old adage “The customer comes first.” And, if there is ever a time to put your customer first, this is the week to do it. That’s because it is National Customer Service Week, October 5-9, as proclaimed by the International Customer Service Association (ICSA). For the other 51...

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This past week, two of our staff served as instructors for The Jobs Partnership of Florida, an area nonprofit focused on work readiness training for underemployed adults.  The training includes the use of our EASy Simulation® as well as our onboarding tool, “Career Prescription.” Guess what captured the students’ attention?  It was the time spent...

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Discover How 5 Recent Business Trends Affect Pre-Employment Testing and Can Lead to Hiring Mistakes.

Every organization wants to hire the best people for the job. Identifying the best people for the job, however, remains a challenge for even the most seasoned HR professionals.

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