Contact Center Hiring Goes Mobile! 3 Best Practices for Contact Center Talent Assessment

3 Best Practices for Mobile Talent Assessment.   The massive growth and capability of mobile devices has made a significant impact on talent assessment. Millennial job candidates do everything on their phones, including applying for jobs. New mobile technologies offer key advantages to contact centers, enabling them to streamline their hiring processes and expand their...

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Key Strategies for Attracting and Hiring the Best.   Spring is one of the busiest hiring seasons of the year. With hospitality and tourism businesses gearing up for warm weather hiring, and many additional companies vying for the best high school and college grads, now is the time to make sure you’re ready to attract...

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Pre-Employment Testing. Employee Onboarding, Customer Service Excellence.

Pre-Employment Testing, Employee Onboarding, and Customer Service Excellence.   Valentine’s Day is almost here!  We pay special attention to relationships this time of year, don’t we?  Whether new and full of promise, or sweetly successful over time, February 14 is when we go all out for love!  But if our focus is limited to one...

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